Twitter listened? UPDATE: Yes they did!


Twitter just came back up from a "scheduled" update and just posted this on their blog...

Wednesday, May 13, 2009

Whoa, Feedback!

We're getting a ton of extremely useful feedback about yesterday's update to Settings. The engineering team reminded me that there were serious technical reasons why that setting had to go or be entirely rebuilt—it wouldn't have lasted long even if we thought it was the best thing ever. Nevertheless, it's amazing to wake up and see all the tweets about this change. We're hearing your feedback and reading through it all. One of the strongest signals is that folks were using this setting to discover and follow new and interesting accounts—this is something we absolutely want to support. Our product, design, user experience, and technical teams have started brainstorming a way to surface a new, scalable way to address this need. Please stay tuned and thank you again for all the feedback.

What does this mean? Twitter just had its ass handed to them by their users during the over night hours and maybe they should reconsider changing things back. After just checking the settings tab on my Twitter page, the setting for the @replies have not been reinstated. However, after reading their post, this is a good sign that the Big Brains are now aware they have an uprising on their hands and it needs to be quelled by fixing this issue.

Come on @biz and @ev. Get it fixed soon...

UPDATE!

This just in from http://blog.twitter.com/2009/05/we-learned-lot.html#links

Wednesday, May 13, 2009

We Learned A Lot

This morning we received lots of great info about the replies setting we changed yesterday. Folks loved this feature because it allowed them to discover new people and participate serendipitously in various conversations. The problem with the setting was that it didn't scale and even if we rebuilt it, the feature was blunt. It was confusing and caused a sense of inconsistency. We felt we could do much better.

So here's what we're planning to do. First, we're making a change such that any updates beginning with @username (that are not explicitly created by clicking on the reply icon) will be seen by everyone following that account. This will bring back some serendipity and discovery and we can do this very soon.

Second, we've started designing a new feature which will give folks far more control over what they see from the accounts they follow. This will be a per-user setting and it will take a bit longer to put together but not too long and we're already working on it. Thanks for all the great feedback and thanks for helping us discover what's important!
posted by @Biz at 1:00 PM

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